30-Day Unconditional Money-Back Guarantee
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND if you are unsatisfied for any reason. If the reason for return is not quality-related, the customer must pay return shipping costs.
6-Month Warranty for Quality-Related Issues
Requests within country of purchase
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND, including any return shipping costs. Please note: Any provided shipping labels must be used within 20 days of purchase.
Requests from outside country of purchase
We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned, then we will offer a 50% REFUND.
Requests for orders shipped internationally
We will take care of all quality-related issues with a FULL REFUND, including any return shipping costs. This includes purchases shipped overseas from the USA via Amazon or miucolor.com.
For purchases made through third-party retailers
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty conditions and procedures.
Generally, all products sold by MIU COLOR products enjoy a 6-month warranty, though specific warranty conditions may vary between products. MIU COLOR reserves the right of final explanation.
Registered MIU COLOR members enjoy a 12-month extended warranty. click here. to become a member now.
+-What isn’t covered by the warranty?
+-When does the warranty begin?
+-How do I claim a warranty?
+-What is a valid proof of purchase?
+-What if I don’t have any proof of purchase?
+-Will the warranty be renewed if my product is replaced?