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Get 15% off your first order
Get 15% off your first order
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Online Orders
Shipping and Handling

Online Orders

  • +What methods of payment does MIU COLOR accept?

    Currently, only paypal is accepted.
  • +What am I eligible to apply my points to?

    You are eligible to pay up to 50% of your purchase with your bonus points at checkout. Bonus points rewarded to your MIU COLOR account will be valid for 6 months. 
  • +How am I able to check how many points I have?

    To check how many points you have accumulated, please login and go to your MIU COLOR account->select the drop down list of "Bonus Points".
  • +How do I receive Bonus Points?

    Here are a few examples on how to receive Bonus Points:
    1. Confirm your registration
    2. Shopping
    3.Leaving Reviews on purchased items
  • +How am I able to redeem my Bonus points?

    Apply your points at the checkout , every 100 points have the value of 1USD. You are eligible to pay up to 50% of you purchase with your bonus points at checkout.
  • +Am I able to apply multiple discount codes?

    All coupon codes are exclusive. Only can apply one coupon code per order.
    It is also very convenient to apply the coupon to your order.
    Go to the shopping cart and check out, under the Order Summary, enter your coupon code, click apply, the coupon will be applied successfully.
  • +What do I do if my promotion code doesn’t work?

    Verify that you entered the promotion code number exactly as shown, without spaces. Also please be sure that the code has not expired. Additionally, please kindly note that coupon codes only apply to full priced items, can not apply to an item that is on sale. Once these are confirmed, if the problem persists, please contact our Customer Service at cs@miucolor.com.
  • +Am I able to use my MIU COLOR bonus points, and a coupon code both at the same time?

    Yes! Of course you may apply both Bonus points & Coupon code at the same time.

Shipping and Handling

  • +How is the shipping fee determined?

    Your shipping fee will reflect the rules below. Shipping price is determined by Carrier via the weight and sizing of the products within your order.
    Processing
    It normally takes 1-2 business days for us to process your order. Please note that this does not include holidays and weekends.
    Shipping Fee
    * Shipping time is estimated, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
    * Shipping cost is estimated, and actual shipping cost will be shown on checkout page
  • +How do I track my order?

    As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the shipping carrier website to follow your order delivery status. If you still have questions, feel free to contact us.
  • +Can I ship to APO/FPO addresses?

    Yes, but you will need to contact us directly for prices, times, and other logistics. Depending on the country, there may be extra costs due to customs, tariffs or taxes. Please email cs@miucolor.com for a shipping quote.
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